NewzVille Desk
Union Minister of State for Electronics and Information Technology Jitin Prasada submitted an information in Rajya Sabha which says, “Government of India recognizes email as an important mode of official communication. Government is upgrading the legacy e-mail system to a cloud based, secure and scalable system.”
The upgrade is being carried out through Zoho Corporation Ltd., a reputed Indian software service provider, selected through an open competitive process.
This model ensures timely upgrades, quick scaling up, seamless migration of existing accounts, and the integration of modern office productivity tools—such as word processors, spreadsheets, and presentation software with email service.
The security architecture of the e-mail platform has been defined rigorously to protect critical government data.
The service provider is required to comply with rigorous control standards and certifications, including ISO 27001, ISO/IEC 27017, and ISO 27018.
The service is designed for high reliability, mandating a service availability uptime of at least 99.9% on a 24x7x365 basis.



