New Delhi || 22-12-2024
In a major action against misleading Ads, the Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹ 2 lakh on Shubhra Ranjan IAS Study. The decision was taken to protect & promote the rights of consumers as a class and ensure that no false or misleading advertisement is made of any goods or services which contravenes the provisions of the Consumer Protection Act, 2019
After going through a view of the violation of the Consumer Protection Act, 2019, the CCPA, headed by Chief Commissioner, Nidhi Khare, and Commissioner, Anupam Mishra has issued an Order against Shubhra Ranjan IAS Study for misleading advertisement regarding UPSC Civil Service Exam 2023.
In view of the above, CCPA also directed the Institute to discontinue the misleading advertisements with immediate effect.
The institute offers nearly 50+ courses. However, the DG Investigation report found that most of the claimed successful students took Political Science and International Relations (PSIR) crash course & test series which comes into play after clearing Preliminary examination. It is the right of the consumer to be informed about the specific course that successful candidates had taken from the coaching institute to make it into the final selection of CSE. For the potential consumers, this information would have contributed in their making an informed choice about the course to opt for their success at CSE.
Lots of Coaching Institutes/Centres and online edtech platforms use pictures and names of successful candidates to influence prospective aspirants (consumers), without disclosing the courses opted by such candidates or the fees paid by them & length of the course so attended.
